Accessibility
Our staff are always on hand to help to get the most out of your stay. If you'd like to chat to someone about planning your visit or if you have any specific requirements give Ruth a call on 07768 534434 or 01759 368816 and she will be happy to help.
On Arrival
Car parking is located right outside the Welcome Room. There are three steps up to the Welcome Room door are we are happy to meet and welcome you at the car if this is easier for you.
Our most accessible lodges are:
Kingfisher with parking directly outside the lodge and a decked ramp to the door and Rabbitdale with a tarmac and pea shingle sloping path to the door and only one small step over the door frame.
Parking and Path Surface
The road way and paths throughout the main site are made of tarmac and pea shingle, which are perfect for pushchairs and wheelchairs. The road way and paths on the Mill Pond and Kingfisher part of the site are stone.
Parking is provided close to each lodge. Honeydale, Deepdale and Fairydale lodges have a path leading to the door which is between 10-20 metres long.
Lilydale, Kingfisher, Millpond, Rabbitdale and the Treehouse have the advantage of parking directly outside the lodges.
Access to the lodges
Inside the lodges
All lodges have a television with the option for subtitles and we provide magnifying glasses to help with reading.
We can also provide bath handles and a bath chair on request. These offer more support for entering and leaving the bath and can be positioned in the correct place for individual needs.
Rabbitdale, Deepdale and Fairydale have baths with showers over.
Honeydale, Lilydale have separate baths and walk-in showers.
Millpond and Kingfisher each have one bath with shower over and one separate walk-in shower.
Cowdale, Springdale and The Treehouse have walk-in showers.
In all of our lodges, access onto the decking area from the bedroom and/or lounge, has a small step from the floor inside over the door frame to the decking outside. To help meet the needs of our deaf and hard of hearing guests, we can now provide a light and vibrating Fire & Co2 alarm safety system and this system can be made compatible with other lodges. We also provide attachable bath handles and a bath chair on request (these can be positioned for individual needs) and magnifying glasses to help read.