Tel: 07768 534 434

Wolds Edge

Website Privacy Policy

 

This Privacy Notice explains how we at Wolds Edge use and protect any personal information we collect about you.

Wolds Edge is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wolds Edge may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with the changes.

What information we collect about you

When you make a booking with us we will take your name, home address, email address and telephone number. We may also collect the debit or credit card number to take a deposit.

How we use the information we hold on you

We require this information to understand your needs and provide you with and better service.

This information is required for internal record keeping and booking.

We use your email address to send you confirmation of booking and any other information you may find useful for your stay.

From time to time we may use your information to contact you for market research purposes.

We may use your mobile telephone number to contact you via text message to arrange key collection or if we have a question regarding your arrival/stay.

We will not contact you via a telephone call or a letter to your home address unless it is for an emergency, we have been unable to contact you via email/text message or if you have requested us to do so.
How is your data stored

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We will not share your information with a third party unless there is a legal reason for doing so.

Marketing

We would like to stay in touch with you to send information about the accommodation, any special offers or local events. At any time you can request to be removed from our marketing contact database and you will not hear from us again.

We will not pass your details on to any third party.

Access to your information

You have the right to request a copy of the information we hold about you under the General Data Protection Regulation. If you would like a copy of the information we hold about you please write to us at this address: Wolds Edge Holiday Lodges, Main Street, Bishop Wilton, York YO42 1RX.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.